> For the complete documentation index, see [llms.txt](https://docs.getdot.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.getdot.ai/train-dot/user-feedback.md).

# User Feedback

is valuable input for learning

Users can either upvote or downvote a response from Dot. This feedback tells admins where Dot's knowledge base needs work.

## Negative feedback

👎 is the signal worth acting on. Dot learns from being corrected far more than from being approved of: a downvote, ideally with a sentence about what the right answer was, tells an admin exactly which definition, table, or note is missing or wrong.

<figure><img src="https://3709841693-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCeRlmJf2y704TpjpubE1%2Fuploads%2Fgit-blob-6eb4be24812ba63c58f743848cc4c408785a764e%2Ffeedback-like-button.png?alt=media" alt=""><figcaption><p>Users rate an answer with 👍 or 👎</p></figcaption></figure>

## Positive Feedback

👍 marks an answer as good. It is a light-touch signal — useful for seeing which topics are working, but it does not by itself change how Dot answers in the future.

## Admin Overview

Admins can see the history of all users. Conversations show a **Feedback** column, based on what users clicked: at least one dislike shows as `Problem`, and likes with no dislikes show as `Success`.

Next to it, the **Auto-Review** column shows Dot's own assessment of each conversation — it reviews its answers in the background whether or not anyone clicks anything. See [Maintaining Dot](/train-dot/maintaining-dot.md) for how to work through both signals.

<figure><img src="https://3709841693-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCeRlmJf2y704TpjpubE1%2Fuploads%2Fgit-blob-af95bed25be7bfe952a8e50b12145f5187329d49%2Ffeedback-admin-history.png?alt=media" alt=""><figcaption><p>View feedback across all users in History</p></figcaption></figure>
