# User Feedback

Users can either upvote or downvote a response from Dot.

This feedback is used to expand Dots knowledge base, and give admins relevant insights to manage Dot.

## Positive Feedback

"Strengthen strengths" made young Boris Becker a world champion in Tennis 🎾.\
When a user clicks 👍, Dot will store the generated query for this question and reuse it for similar questions in the future.

<figure><img src="https://3709841693-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCeRlmJf2y704TpjpubE1%2Fuploads%2Fgit-blob-6eb4be24812ba63c58f743848cc4c408785a764e%2Ffeedback-like-button.png?alt=media" alt=""><figcaption><p>Click thumbs up to save a successful query</p></figcaption></figure>

{% hint style="info" %}
Before a generated query gets used by Dot an admin needs to select it on the Model page.
{% endhint %}

## Negative feedback

👎 is a signal for admins that Dot's knowledge base needs to get adjusted to be better able to answer this question.

## Admin Overview

Admins can select to see the history of all users. All conversations with at least 1 dislike will show up with `problem` and if there is no dislikes and at least 1 like it shows as `success`.

<figure><img src="https://3709841693-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCeRlmJf2y704TpjpubE1%2Fuploads%2Fgit-blob-af95bed25be7bfe952a8e50b12145f5187329d49%2Ffeedback-admin-history.png?alt=media" alt=""><figcaption><p>View feedback across all users in History</p></figcaption></figure>